How many Alberta children were put at risk due to the slow shutdown of a dental sedation facility that caused 4-year old Amber Athwal's brain damage? Why did the ADA&C three former presidents to meddle with investigations, tribunal and sedation revisions when they had limited training in this area of expertise? A new study looks past what the ADA&C's version of events.
New book exposes 2017 ADA&C advertising guide changes that seem to benefit council members more than the public/other dentists. Why were changes made that favoured board members without other significant improvements? NOTE an Edmonton dentist was fined and suspended for his choice of practice name...but the board members get off without a glance. Get the rules changed to avoid scrutiny?Now, after enough complaints, the guide 'sort of' allows the advertising of free consultations, but they recommend calling them 'no cost meet & greet'? Really? Should it be called we don't really want to change anything unless it helps board members? No input from the general membership or the public... isn't the Health Minister paying attention to this? It seems like Ms. Hoffman may actually be worried the ADA&C isn't making enough progress without intervention.
Whistleblower suggests a dental authority cover-up of a concern with an aggressive cosmetic dental training program that was promoted by a lab with a financial arrangement with the dental authority...were concerns ignored, dentists led astray and unsuspecting patients irreversibly harmed? Did the ADA&C breach the responsibility to put public safety as their #1 priority and cover-up their mistake... will the Health Minister take action?
Book explains link between a provincial dental authority, a large Canadian dental lab and a 'cosmetic dental' training program which encouraged Alberta dentists to fly patients out of the province (where they did not have licenses or malpractice coverage) - FREE E-Book explains this in shocking detail - CLICK HERE
Can you trust a dental health authority that tells the father of a child in a coma she doesn't have to help (LINK), one that allows its sedation guidelines to fall to the lowest level in the country where a dentist juggles complex treatment AND monitors deep sedation (something that even specialists find impossible to do)?
(see the 'Warning' webpage) - SEE WHAT DENTISTS ARE SECRETLY SAYING ABOUT THE SYSTEM- LINK
NEWS COVERAGE on the 'NDP-ADA&C Fee Guide Fiasco':
"This fee guide idea is a ceremonial gesture...not a real fix...the average family with ONE dental plan will end up PAYING MORE with this idea" - http://edmontonjournal.com/news/local-news/province-introduces-dental-fee-guide-to-take-a-bite-out-of-in-higher-bills
*Wild Rose Party brings up Competition Bureau report and the ADA&C - http://www.wildrose.ca/competition_bureau_report_supports_wildrose_call_for_dental_fee_advertising
"Interview with a patient from the U of A dental school is actually a testimonial during the Hoffman presentation which is a violation of the advertising guidelines" - https://soundcloud.com/your-alberta/dental-review-findings-shared-december-8-2016#t=11:26 (shouldn't dentists be able to interview their own happy clients or do rules not apply to everyone?)
A child is now brain damaged after dental treatment in Edmonton...why is it legal for a dentist to try to do the deep sedation/general anaesthesia while also doing the dental work (the UK has banned this RISKY idea as children are dying in the dental chair across North America- it is also banned in BC and Saskatchewan - why was it allowed in Alberta?). Why is there a shortage of pediatric anesthesiologists in Alberta? California is revising the dental sedation laws due to deaths, while Alberta authorities twiddled their thumbs? Will the ADA&C lawyer-complaint director know how to handle a truly serious issue or is this finally proof for the council that this position is outside her skill set...a full report should only take 30 days, not twelve months. Who thought she could handle this job?
UPDATE: The Alberta Dental Association and College adopted the following motion at its Council Meeting of October 28, 2016:
That the Alberta Dental Association and College immediately suspend the single operator model of simultaneously providing deep sedation or general anesthesia and dental treatment by dentists registered in Alberta during the ongoing review of the Dental Facilities Accreditation Standard of Practice. This does not affect simultaneously providing conscious sedation and dental treatment for dentists registered in Alberta utilizing the Standard of Practice: Use of Sedation in Non-Hospital Dental Practice.
New Book Exposes the Risks to Your Child during Dental Sedation- LINK
17 STUPID ALBERTA DENTIST LAWS that are violating the Competition Bureau's latest report recommendations on Affordable Health Care (Oct. 2016)
UPDATE- Feb 2018 - a few of the silly ad rules were dropped- finally dentists can use the word 'FREE' and show actual photos of teeth!
In the news- LINK
1) Using Before & After Photographs of dental treatment on their websites is illegal. That's correct- your dentist can't show photos of his/her treatment results in an advertisement.(REVERSED 2018)
2) Using actual patient testimonials is banned by the ADA&C. There are loads of online rating programs, but legitimate comments from actual patients are not allowed on a dentist's website or marketing materials.(Partially allowed - not on websites, but OK on Facebook)
3) Mentioning their actual additional training after dental school and areas of interest are not allowed on websites/marketing materials if the Alberta Dental Association & College advertising investigators get on a dentist's case- the dental specialist lobby has made it necessary for general dentists to be very limited in their discussions of treatment skills which overlap certain specialists (especially orthodontists and prosthodontists). 'General Dentist' must be tattooed on every piece of marketing material if the doctor is not a registered specialist...INCLUDING the office signage (see this web page that catches Alberta dental authority jury members violating this advertising rule)
4) Using terms like 'state-of-the-art', 'dental wellness', 'dental spa' or 'expert' will get an Alberta dentist in hot water.
5) Use of the term 'cosmetic dentist' (which may simply imply an interest in aesthetic dental care and not a specialty) is a big no-no...a dentist can lose his/her license and be fined tens of thousands for using this common term.
6) Advertising limited-time discounts is illegal for Alberta dentists (sorry, no sales for you).
7) Using coupons, free whiteningor any advertisement with a dotted line around it which would suggest cutting it out of the newspaper and can get a dentist into a disciplinary hearing even if he/she agrees to withdraw the advertisement. PARTIALLY REVERSED
8) Mentioning Reader's Choice Awards or Awards in Dental School on an Alberta dentist's website is banned because it implies superiority. On the other hand the dental profession keeps giving out awards of their own to people they like.
9) Mentioning any employment in at a Dental School is unacceptable behaviour for Alberta dentists.
10) Guess what Grandma...Offering Senior Discounts to Albertans is banned by the ADA&C-if it is associated with a time-limited offer.
11) Mentioning previous Military Experience & Rank can get an Alberta dentist in the stockade. REVERSED
12) Mentioning positions on Charity Boards has also been frowned on by the authorities at the ADA&C.
13) Offering Smile Makeover Contests will leave a dentist in Alberta frowning after being disciplined by the ADA&C ('smile makeover' is also a banned term).
14)Advertising FREE CONSULTATIONS is also violation of the Alberta Dentist Rules(REVERSED)
15) Several dentists have even been disciplined for offering CHARITABLE Dental programs
16) Alberta dentists are NOT ALLOWED to use the name of their city in their practice name or website (even though a few current board members may be doing this) - JULY, 2017 UPDATE- This odd rule seems to have been one of the few that may have been REVERSED, possibly due to the fact that at least 3 board members were in violation of the rule, two of which while serving as jurors for another dentist's ad violation appeal.
17) One of the weirdest Alberta Dentist Laws is even using the word 'Affordable' has been banned (from dentist advertising)...if that just doesn't sum up the problem with the people involved in restricting Alberta dentist competition than nothing will convince you!
Alberta isn't the only province with dumb dentist laws- take BC for example, where they passed a law where dentists could not treat their spouses (supposedly it was overturned as quick as it was put in).
Alberta Dental Association Problems?
The former Honourable Sarah Hoffman Alberta Health Minister, Dr. David Swann MLA and Drew Barnes MLA have all been helpful in listening to the concerns exposed on this website.
A growing number of dentists are concerned that the Alberta Dental Association & College is stepping across the line with the over-regulation of competition among dentists. This has a direct reflection on dentist fees and access to care.
Edmonton Journal- Dental Association pretends nothing is wrong??? -LINK
Global News - 'Allow more competition...' -LINK
CBC News "Price Controls Not the Answer" - LINK
"Fees jump 56%..." - link
"Calgary Dentist Fees Compared" - LINK
Too little and too much fluoride in the water can be a problem - Link
Alberta Dental Association prints anti-marketing position (No price incentives for Alberta dental patients)
In the January 2016 ADA&C Updater publication (page3) president Dr. Tobin Doty reiterated the general anti-competitive position of the dental profession with the following statements:
"We are constantly lured to purchase, by use of clever ads such as: buy-one-get-one-free, deep discounts, flashy sales signs and coupons, along with easy return policies and money-back guarantees. The question that comes to mind is: Do we as dentists want a similar environment promoting our dental services and products?"
A former ADA&C council member and other experienced dentists are now risking their licenses speaking out about the problems at the Alberta Dental Association & College. They have notified the Alberta Health Minister, Dr. David Swann MLA and the Competition Bureau. The Alberta Dental Association & College so far is ignoring pleas to review these self-imposed regulations that punish dentists for simply doing what dentists can legally do in other provinces/states across North America. At the same time, many of the ADA&C board members have been caught breaking their own advertising rules and not punished.
The new Alberta Health Minister announced she is interested in investigating possible conflicts of interest at the Alberta Dental Association & College and seems to be ready to take this seriously (link to news). It is also appreciated that Drew Barnes MLA is also listening to concerns about the ADA&C's negative effect on dentist competition- promises to bring them to the Health Minister.
What is the Dental 'College' in the Alberta Dental Association & College?
If you are confused, you are not the only one. The 'college' could be referred to as the 'dental board' (the term used in the USA) and is not really a dental school as the name suggests. Many of the people employed there have never attended dental college and have been appointed into positions that require specialized training which seems to be lacking. The most obvious concern is about the choice of ADA&C Complaints Director - the person who reviews complaints from the public about their dentist and decides whether or not something went wrong and whether the dentist should be punished for professional misconduct leading to loss of his/her license - she is a lawyer without a dental degree and no clinical work experience in the dental profession.
What Happens When You have a Complaint About a Dentist?
You may wonder why dentistry is so expensive, or why complaints about a dentist to the association often only seem to make money for the dental association lawyers and consultants. Patients rarely get the financial compensation they want when the Alberta Dental Association gets involved.
Conflict of Interest?
Many dentists are extremely concerned about the conjoined 'dental association & so-called college' and have brought attention to certain issues with the policy makers such as Liberal leader Dr. David Swann and the media. After the election these same concerns were brought to the new Alberta Health Minister Sarah Hoffman as mentioned.
The free market increases the competitiveness of dental professionals which can lead to more alternatives for the public relating to convenience, pricing and payment plans.
The dental association may be exploited by 'The Old Boys Club' and certain dental professionals that attempt to reduce the advertising activities of their colleagues - interference with payment plans, reduced fees and convenience-based alternatives should not be policed by the dental authorities. The dental association needs to be aware that certain special interest groups may strategically working to use their influence on the complaints department investigations. This, in many general dentists' and even dental specialists' opinions is wrong.
The public needs to look beyond the headlines and consider the root cause of the restrictions on dentist competition. The inner core at the top of the dental association who are often called the 'Old Boys Club' seem to be attempting to control dentists beyond what the government had intended. Finally there is hope for change but first everyone needs to know how bad things have been allowed to become.
June 2023- Dentist calls on Alberta's New Health Minister to consider dental authority suspected breaches of Health Professions Act - https://www.prlog.org/12968807-albertas-new-health-minister-adriana-legrange-should-audit-the-dental-authority-hpa-breaches.html
May 2023 - Comparison of Alberta's dental complaint system finds 1) Ontario DOES NOT CHARGE a patient to appeal (vs Alberta does). 2) Ontario's appeal panel is not loaded with dentists, in fact there are NONE. Alberta's dentists on council make up half the complaint and appeal panels and CHARGE high fees for this. BC dental's audit stopped BC's dental college from doing this several years ago. 3) The Ontario dental system PROVIDES the expert report to the patient (Alberta does not). 4) Ontario publishes its complaint processing times (likely 2-3 times FASTER service than Alberta). 5) Ontario publishes conflicts of interests of board members (Alberta keeps it secret? SHAME on this authority and Shame on the Health Ministers of all parties who have failed force an audit on the Alberta dental college - now called the College of Dental Surgeons of Alberta). 6. Try asking Alberta's dental authority a question? Many report being treated rudely or not even having their phone call answered. HELLO!!!??
- The Alberta dental authority loses an attempt to reverse a judgement that makes it responsible for most costs of the disciplinary process. The organization has been cited as being the most costly and slowest dental complaint program in Canada with a backlog of cases going back a reported 5-9 YEARS. This proves higher expenses do not make a complaint program more efficient or better for the person complaining or the one being reported. LInk to decision: https://www.mltaikins.com/administrative-public-law/alberta-court-of-appeals-rules-that-costs-should-generally-be-borne-by-regulators-in-professional-discipline-proceedings/
May 2023 - Another significant point this month has been the discovery that the FDA issued a warning in 2012 to the Myotronics Company related to concerns about the advertising of the K-7 jaw tracking device. The company was cited for issues related to unsubstantiated health/treatment claims related to headaches, migraines and other medical conditions. Certain seminars (like LVI) known to the Alberta dental authority push the use of devices made by this company as treatment for TMD, headaches and cosmetic dental issues leading to over-prescription of irreversible and costly procedures such as full mouth crowns. Currently there are many concerns with the Alberta dental authority not taking action against the use of questionable protocols and devices but this matter has been brought to the attention of the leader of the association who stated in an email that he would share it with the CEO of the College of Dental Surgeons of Alberta ('dental board').
April 2023- Alberta Dental Authority is concerned about recording of staff being questioned about lack of consideration of REFUND Rights under the Health Professions Act. Patient advocate is threatened by their lawyer rather than being thanked for finding a fault that is affecting the public. Are the Public Members aware of this?
Actual Recording of College of Dental Surgeons of Alberta (the new dental board) asking about REFUNDS: https://youtu.be/MR_Sdrldcp4
Many patients are SHOCKED by the way their complaints are handled by this health authority. They wait YEARS for the process to grind along, putting up with excuses for the time delay only to find they make deals with the dentist to pay the lawyer fees and NOT the patient? UNBELIEVABLE breach of the public trust and the essence of the Health Professions Act that allows dentists to self-govern. Maybe it's time to audit this organization and see where the money train is leading. If victims of dentistry get less than 1% of the total funds passing from dentists to the 'dental college' (board) is a total restructuring required? We give the CDSA an F and call on elected officials of both provincial parties to stop ignoring the calls for change. Separation was NOT ENOUGH without an outside audit of this 'Old Boy' system. (Scroll down to the May 22, 2022 comments to see this is NOT a new problem)
SHOCKING INFORMATION DISCOVERED: Alberta dentists were the focus of a specific seminar program called the 'Las Vegas Institute' which is currently in the news with concerns about an appliance ("AGGA") believed to have caused numerous injuries. The program was also known for aggressive cosmetic dentistry and a questionable science referred to as 'neuromuscular dentistry' which has been used to justify full mouths of porcelain crowns. The Alberta dental authority has received complaints about LVI-trained dentists for decades without ever taking a stand against the training program. Recently it was learned the authority made the decision to use an LVI-trained dentist to evaluate if another LVI-dentist should be referred to a disciplinary hearing. This ridiculous decision allowed the dentist and the questionable approach to avoid scrutiny of a hearing. The patient complaint was dismissed and the authority REFUSED to provide the expert report that let the dentist off the hook. Who made this rule banning the public access to this critical information? Maybe someone should call to find out? (Tip- Record the call)
Alberta dental authority ignores early warnings of reports of harmful dental appliances promoted in this province. The American dental association issued the following statement following a CBS news investigation into a device sold as AGGA, Anterior Guided Growth Appliance and other names: https://www.ada.org/publications/ada-news/2023/april/ada-asking-public-profession-to-report-concerns-with-certain-palatal-expanders
Press Release discusses concerns with prolonged dentist investigations - https://www.prlog.org/12932438-dentist-victims-frustrated-by-prolonged-investigations.html
September 2022- The Newly SEPARATED dental authority ('dental police') and association ('dentist lobby') are CAUGHT quietly using the SAME Law Firm. This obvious conflict of interest should be a concern to all patients and dentists. A complaint has been filed. One concern related to this is the new dentist liability insurance is being handled by the college side which arguably is also a conflict of interest- would an association law firm argue as effectively against a member of its own firm? The LAW Society or Ombudsman may have something to say about this if those in control fail to address this concern.
The BEST way to attempt to get attention to concerns with the dental profession - besides filing a complaint (which often takes 4-5 years to be heard, and often dismissed) or suing a dentist is to contact the PUBLIC MEMBERS on the 'dental board' - their email addresses are available on this webpage (click on the names with Public Member designation) - https://www.cdsab.ca/about-adac/contact/officials-directory/?fbclid=IwAR2LVqrNav7f7l-biY0KdlDwmiFVz5ewcW9-lAceo0yoYaHohqivO2gPWRY. NOTE:The dental authority has been informed the email contact list may not function on apple phones or for Gmail users.
What concerns could be important to mention?
1) Your dentist is using/has used/is suggesting 'neuromuscular' or 'physiologic' dentistry as a cure for TMJ and recommends a full mouth of crowns. DO NOT DO IT until you do your research and decide for yourself if the scientifically unverified procedures are worth the risk. You could warn the public members the Alberta authority seems to be missing the correlation between complaints and this type of treatment.
2) You could ask why a very small percentage of people in the complaints department have any dental background.
3) You could ask why patients are being told the authority does not provide compensation, while the Health Professions Act allows tribunals to order REFUNDS. Isn't a refund a form of compensation for fees wasted?
4) You could ask for the statistics on how long complaints take until they are settled? How much of the costs end up in patients hands rather than lawyers, experts and tribunal members? Is it really less than 1%?
5) Who are the 'experts' being used to handle complaints about 'Las Vegas' seminar trained dentists and why would they consider the protocols 'standard of care' simply because the courses are approved for educational credit by the American Dental Association (which does not carefully scrutinize course content)? Why are their expert reports provided to the patients?
6) Ask the public members if the term limits of tribunal members (jury) are being respected or are 'long term' insiders using the system as a retirement fund?
If you have a formal complaint made to the dental authority about a dentist do not reveal your name.
We contacted the Ontario Dental College (board) to ask their current position on 'Neuromuscular' dentistry (Aug 31, 2022) - the following prompt reply was received:
Thank you for contacting the RCDSO.
The College does not review, approve or endorse any particular dental material, technique, product or any specific course or program. Dentists would be expected to use their professional judgement in assessing whether or not they have the knowledge and skills to competently perform procedures and subsequently manage any issues that may arise. We also recommend that dentist are aware of what the general consensus seems to be in the literature before recommending any technologies/techniques/ procedures for their patients and not just rely on what the sales reps provide them.
For your convenience, here is the link to the College’s guidelines for Diagnosis and Management of Temporomandibular Disorders (msecnd.net).
Please note page 6 of the Diagnosis and Management of Temporomandibular Disorders Guidelines indicates:
“The concept of “neuromuscular occlusion” is based on the diagnostic value of electromyography for TMDs and treatment is based on the use of electrical stimulation of the muscles of mastication to establish appropriate occlusal positioning. Controlled studies suggest that there is a wide range of results and inconsistent findings using electromyography, which minimize its usefulness as a diagnostic test for TMD. Specifically, differences between TMD patients and healthy controls were not consistent. Regarding the clinical efficacy of TMD treatment based on electrical stimulation of the muscles of mastication, there is insufficient data from well controlled studies to rule out a placebo effect. Until properly controlled studies are available, there is insufficient evidence to support the clinical use of these techniques.”
Lisa McCannel, RDH
Royal College of Dental Surgeons of Ontario
6 Crescent Road, Toronto, ON M4W 1T1
* related to the Alberta Dental authority - aka 'dental college' (not university or dental school) - aka 'dental board' aka 'ADA&C' (names are subject to change due to reorganization as directed by gov't)
On June 1 the 'dental authority side' of the ADA&C officially separated and is now calling itself the 'College of Dental Surgeons of Alberta' - https://www.cdsab.ca/
It has claimed (see image below) that because the college insists dentists are registered with their organization that this somehow 'ensures that Albertans receive safe, appropriate, ethical and quality dental care.' This claim appears to be obviously FALSE as nearly ALL complaints of inappropriate, unethical and poor quality dental care is provided by registered members of this organization. Almost ZERO harmful dental care in Alberta is provided by unregistered dentists or people claiming to be dentists.
The simple act of having dentists register and pay dues in no way ensures or guarantees the safety of dental care in this province. In order to register in Alberta there are a minimal number of requirements and the authority has consistently ignored calls to address many of the common causes of harm (for example- use of questionable dental products or procedures taught by for-profit seminars with sponsors who stand to profit from dentists following their advice). By using the term 'ensures' the dental authority is guaranteeing or supposedly making sure these harmful acts are NOT occurring when in reality it is simply waiting for the complaints and then hiring a person who usually has no formal dental training to look into the complaint, passing the file to another person who has no formal dental training and then if they feel necessary hiring a person with some dental knowledge (often a retired dentist who has worked for the authority for years) to review the records and after 3-5 YEARS making a decision to move into a formal hearing where a group of people listen to the report made by the first group -often not including the victim at the hearing itself- and assigning a generic ethics course, some fees for the process and a suspension (usually without any courses that address the concern in question). During this 3-5 YEARS many patients of the dentist in question will be treated while NOT KNOWING the dentist is under investigation. Imagine if the dentist is incompetent at a certain procedure and it takes 5 years to get the ruling? How many other victims will be added to the list?
Would a responsible authority not have a RAPID RESPONSE review by a highly knowledgeable professional to determine if there should be an IMMEDIATE action to, for example stop the dentist from providing any dental implants or root canals? What if it is a sedation injury - brain damage? How many people would continue to be seen by this professional before the sedation program section of the practice was shut down? We already saw this failure in action in the Amber Athwal tragedy in Edmonton (see below for reference on a book on the subject).
In short, this advertising claim by the dental authority appears to be a lie, incorrect or wishful thinking. The actual words it should use would be an admission that it is failing to protect the public with the current staff, protocols and systems in place.
July/August 2022- Alberta Dental College (dental board) fails to address concerns with advertising of unproven treatment approach linked to cluster of complaints and lawsuits. One hired expert claimed the divergence from the protocols used by this approach was a concern, when in reality the protocols are unsubstantiated and following them would be questionable. In a different review a statement suggested that 'neuromuscular dentistry' is a generic term rather than one which has been associated with concerns of overtreatment. The AMERICAN DENTAL ASSOCIATION -according to Colgate - implies this approach is not scientifically verified:
"...the American Dental Association does not recognize this branch of dentistry, making the practice controversial. It's important to note that correcting jaw position to treat or prevent TMD has not been proven with randomized controlled clinical trials—the gold standard in evidence-based dentistry."
"...there is little scientific evidence backing the effectiveness of the practice."
Therefore it appears the dental board is either unaware the multiple complaints from Alberta patients are often related to dentists who are under the spell of a certain seminar program or the authority does not want to admit its long time advertising client has promoted seminars that have caused many Albertans to have extensive, irreversible, costly and risky UNNECESSARY dental procedures. This 'treatment' is often provided at a cost of $30,000 -60,000 - with a cascade of predictable complications that often begin soon after the procedures which lead to pain, infected teeth, loss of teeth and recommendations for complete replacement of the dentistry provided. Shockingly, the dental authority RARELY rules in favor of the patient receiving compensation for the costs involved in spite of health regulation that provides this power. Just as unacceptable is the many years involved in 'sorting out' these complaints which typically follow a predictable sequence. The dental knowledge of the average dental complaint investigators has never been as low as it is at the present time with ex-police and lawyers likely forming the majority of the personnel in this department.
May 2022 - Petition to address Fairness to Injured Alberta Dental Patients - Why is only 1% of the $ from 'Bad Dentists' going to the Victims? How many years do investigations need to take?
The Alberta dental authority lawyers are FORGETTING the patient right to a REFUND within the Health Professions Act:
See (i) below in the Alberta Health Professions Act:
Orders of Committee
60(1) If the Discipline Committee finds that the conduct of an investigated person constitutes unskilled practice of dentistry or professional misconduct, or both, the Committee may make any one or more of the following orders:
(a) reprimand the investigated person;
(b) suspend the licence or registration, or both, of an investigated person either generally or from any field of the practice of dentistry for a stated period;
(c) suspend the licence or registration, or both, of an investigated person either generally or from any field of practice until
(i) the investigated person has completed a specified course of studies or obtained supervised practical experience, or
(ii) the Committee is satisfied as to the competence of the investigated person generally or in a specified field of practice;
(d) accept in place of a suspension the investigated person’s undertaking to limit the investigated person’s practice;
(e) impose conditions on the investigated person’s ability to engage in the practice of dentistry generally or in any field of the practice, including the conditions that the investigated person
(i) practise under supervision,
(ii) not engage in sole practice,
(iii) permit periodic inspections by a person authorized by the Committee, or
(iv) report to the Committee or Board on specific matters;
(f) direct the investigated person to pass a particular course of study or satisfy the Committee or Board as to the investigated person’s practical competence generally or in a field of practice;
(g) direct the investigated person to satisfy the Committee or Peer Review Committee that a disability or addiction can be or has been overcome, and suspend the person’s licence or registration, or both, until the Committee or Peer Review Committee is so satisfied;
(h) require the investigated person to take counselling that in the opinion of the Committee or Peer Review Committee is appropriate;
(i) direct the investigated person to waive, reduce or repay a fee for services rendered by the investigated person that, in the opinion of the Committee, were not rendered or were improperly rendered;
(j) cancel the licence or registration, or both, of the investigated person;
(k) cancel or suspend, subject to any terms the Committee considers appropriate, the permit where the investigated person is a professional corporation.
Report from the American Council on Science and Health warns unregulated dentist seminars are leading to unnecessary procedures and has recommendations for dental authorities which are being ignored in this province:
To dental organizations: • The American Dental Association should issue guidelines categorizing dental techniques as: 1) generally safe and effective, 2) experimental but based on sound scientific principles, or 3) unsound or disproven. • Dental malpractice insurers should withhold coverage for claims arising from procedures classified as unsound or disproven. • Third party insurers should not pay for unsound or disproven procedures and should closely monitor claims based on experimental treatments. • Steps should be taken to stop the spread of misinformation to dentists through accredited courses. This can be accomplished by setting and enforcing standards for the sponsors of courses and lecturers. Unproven hypotheses and conjectures must be distinguished from factual information. The standards that exist today do not weed out questionable topics and speakers. Some educators are concerned that overly rigid standards can stifle the development of important new ideas. However, these recommendations will not stifle scientific progress, since dentists can still take such courses but will simply receive no credit for them.
When a recent Alberta dental authority president was asked to consider banning educational credits from certain courses (as also recommended by the report above) with a high correlation to dental complications and complaints he dismissed the idea and responded 'They are simply an alternative approach'. With a high number of complaints now coming from patients treated by dentists trained by a las Vegas or 'neuromuscular' -based program perhaps it is time to reconsider this? These dentists could be forced to have patients informed the procedures are NOT scientifically verified and are in fact experimental. Sadly it has recently been discovered that even ADA&C experts are confused on the subject and do not recognize the extreme abuse of a full mouth of unnecessary procedures on otherwise healthy teeth. This province has been a hotspot due to the heavy promotion of these seminars over the last couple decades.
Be especially wary of 'TMJ' cures using full mouth crowns or the 'AGGA' jaw growing appliance as a 'cure' - both have a high risk of complications and are NOT scientifically verified procedures. The Alberta dental authority has also resisted pleas to warn dentists specifically about this issue.
April 2022- Alberta dental authority to date has hired 4 ex-police to head and support the complaint department. Grand total of ZERO years of dental training. This is extremely unusual and a sign of desperation. If dentists are truly acting like criminals the real police should be called. Police and lawyers do not know the dental profession. They make excuses they are YEARS behind and then choose unqualified personnel? Was one ex-policeman involved in an incident that killed an Edmonton child? He's now an investigator? Another one was accused of not reading a suspect his rights? Isn't this the same as a dentist failing to get proper consent before surgery?
The dental authority is now being investigated by an independent authority following complaints from different sources. We look forward to sharing the findings here in the future.
Multiple cases have proven Authority Lawyers have FAILED to follow the guidelines of the Health Professions Act (HPA) to consider recommending a full refund to patients of dentists who have admitted or been found guilty of professional misconduct. Calculations have found close to 99% of fines or costs collected from guilty dentists DO NOT GO TO THE VICTIMS. Follow the money right to the lawyers, consultants and jury members. This is absolutely ridiculous- compounded by the fact that Alberta has the HIGHEST DENTAL DISCIPLINE COSTS in Canada. Write Alberta's New Health Minister and tell him this is NOT acceptable. ALL patient cases where dentists admitted guilt should be reviewed by an outside agency from 2009 to the present to flag patients who were denied their rights within the HPA to a refund for the treatment in question.
Multiple Class action lawsuits are swirling around the damage from AGGA and ALF appliances that has been first sold to dentists at questionable seminars touting unsubstantiated claims of 'growing jaws' when in fact the appliances can tip teeth right out of the jaw bone.
December 2021- Alberta dentists claim new malpractice plan imposed on AB dentists puts them AND the public at greater risk- Everyone concerned is encouraged to sign petition which will be delivered to the Health Minister: https://chng.it/s9kbGyHBJt
October 2021- New Health Minister informed of concerns with Alberta dental authority. An 'oversight' organization looks into questions on dental authority lawyer responses - this could be good news for patients and dentists victimized by a misguided system where complaints often would take 5 YEARS to be processed. The only winners are the lawyers and consultants who absorb OVER 99% of the funds changing hands. DO NOT EXPECT A REFUND EVEN IF THE DENTIST ADMITS MISCONDUCT.
May 2021- Reporter investigates dentist's claim that the Alberta dental authorities KNEW about problems with gross over-treatment and in 2007 published an internal warning to dentists about risks of misinformation at dental seminars- and ignored requests for this exculpatory evidence to help their case against a dentist-author who published a book on the same subject three years later. This could be a case of extreme obstruction of justice with many top officials involved. Read the article: https://rdnewsnow.com/2021/05/04/retired-dentist-claims-new-evidence-exposes-authoritys-concern-with-overtreatment/
April 2021- ADA&C quietly installs a new complaints director - former policeman and lawyer Mr. Greg Preston. Outgoing director seemed unable to complete cases in a timely manner.
March 2021- Alberta patient waits 5 years for a tribunal decision that finds the dentist guilty and the FINANCIAL AWARD goes to the lawyers - no consideration for the patient's $30,000 plus loss even though the Health Professions Act allows for decision including a refund of treatment costs. This is PROOF the ADA&C lawyers DO NOT PUT PATIENTS FIRST.
March 2021- Evidence surfaces that proves the ADA&C had serious concerns about OVERTREATMENT of unsuspecting patients which they kept hidden from disciplinary proceedings which question the very nature of their exaggerated attack on the dentist-author who wrote a book on the SAME subject. How many lawyers and administrators are involved has yet to be determined but hiding exculpatory evidence is a serious ethics violation.
March 2021-Dentist sued for defamation for reporting alleged incident of sexual misconduct/unprofessional misconduct involving a former Alberta dental authority president to the dental authority- and reported to an MLA when the authority neglected to take action. Health Minister responded to request for whistleblower protection. COURT TRANSCRIPTS posted shortly for public review.
A similar case where a person was sued for reporting misconduct found this was unacceptable: https://www.lawtimesnews.com/resources/professional-regulation/suing-someone-who-complained-to-the-law-society-of-ontario-may-damage-public-confidence/330333
February 2021- Alberta dental association & college agrees to steps towards division of the organization and boost to public participation. It quietly seeks a replacement for the complaint director who has been the focus of concern since her installation. Currently the director seems to be rushing to clear her desk of a 9 year backlog of patient complaints she allowed to pile up as she was distracted with dentist vs dentist advertising complaints. In a perfect example of grave concern with the complaint system a patient attending a tribunal in February 2021 watched as lawyers negotiated a settlement of $30,000 for THEMSELVES forgetting the patient's rights.
According to the Health Professions Act (HPA):
(i) if, in the opinion of the hearing tribunal, the investigated person’s fees for professional services were improper or inappropriate or the professional services that the investigated person provided were improperly rendered or required the complainant to undergo remedial treatment, the hearing tribunal may direct the investigated person to waive, reduce or repay the fee for professional services provided by the investigated person;
Shockingly when asked why the patient did not get included in the settlement the ADA&C lawyer (Julie G) replied INCORRECTLY that it is not generally the case. The patient soon found other examples where patient refunds were included as allowed in the HPA. Then the patient asked to appeal and was told correctly 'the HPA does not allow the patient to appeal the decision of a tribunal committee.' ONLY THE DENTIST can appeal? What if the ADA&C lawyers did not do their job? She was told she could complain to the ombudsman. Perhaps the patient has more alternatives than to accept the failure of ADA&C lawyers to think outside their own billable hours. According to some rough calculations less than 1% of the money squeezed from dentists in the ADA&C disciplinary process ends up helping the patient in spite of regulation making it clearly it is allowed. A FULL AUDIT of all of Ms. Colleen Wetter's cases over her term as complaint director should be performed.
Patients must not accept this.
Feb. 2021- After years of searching a document was discovered that proved the ADA&C published an internal warning to Alberta dentists in September 2007 (seen above in photo) related to 'overtreatment of unsuspecting patients' a full three years prior to Dr. Michael Y Zuk's book on the exact same subject. The ADA&C also processed multiple complaints of patients harmed by overtreatment in a way not to link the damage to seminars promoted by their main advertising client. The ADA&C lawyer (recently removed from her post) may have intentionally refused to hand over the evidence that would have destroyed her censorship of the Red Deer dentist's book. The ADA&C president recently claimed the complaint department is doing an 'excellent job'. Either he is misinformed or a distorting reality. Health Minister Tyler Shandro, responding to persistent calls for action, sponsored a review of the complaint system. Shandro's review is expected to support concerns of many patients and dentists which are discussed on this website and would support his decision to force division of the two sides of the ADA&C.
April 2020- Video released exposing link between ADA&C with harmful dentist seminar program- censorship of book questioned (see above)
Top Stories- Critic of Alberta dental authority claims ADA&C may be violating the Conflicts of Interest Actof the province - top officials have undisclosed ties to dental broker company, dental corporations and dental insurance- some may be using positions of power to direct investigations to hamper competitors (example: Former CEO's children may be working for a company that lists dental practices may be benefiting from the authority's interference with a major dental corporation that prefers to buy direct from a dentist seller). Secret meetings wasted hundreds of thousands of dollars on possible turf protection for the chief of the dental authority and his family? Why was this not disclosed? Why were awards given to insiders with questionable issues? Is the president of the ADA&C tied to 'Dental Corp' and how many on council have the same corporate or other connections? The current CEO - Dr. Randal Croutze -refuses to answer these questions?
PRESS RELEASE explains Ontario & Manitoba dental authorities banned 'Neuromuscular' Dentistry which has been blamed for $60,000 'over-treatment' of headaches and should not be used as an excuse of full mouth crowns. Alberta's authority has been recorded blaming Health Canada but is actually responsible for treatment approaches used by Alberta dentists. A number of patients have found the dental authority to be unresponsive to concerns and some are currently suing dentists related to this treatment. A detailed report has been submitted for consideration by the ADA&C.
Victim of Over-treatment speaks out to dental board - https://youtu.be/fpXfSqZLorI
December 2018 - New Book discusses questionable decisions by the Alberta Dental Authority possibly tied to continued harm to unsuspecting patients - http://www.blurb.com/ebooks/682400-dentistry-s-dirty-secret
"Quirky Alberta Dentist Advertising Rules were just a smokescreen to divert attention away from the Dental Authority's concerns about a Rogue Cosmetic Dentist Training Program which continues to lead to unnecessary drilling of Healthy Teeth. The ADA&C is linked to a Corrupt Educational Program that was fueled by Canada's largest dental lab. Victims are comparing notes on Social Media, talking to lawyers and are expected to participate collectively against the violation of the public's trust. Dentists warped by this training do not benefit from punishment or current ADA&C ethics training, the dentists were misled by the program and the dental authority needs to admit its part of the problem. It pretended to fix abusive cosmetic dentistry and over-treatment for headaches/wrinkles with full mouth veneers by banning the term 'smile makeover'? GMAB."
Interested in signing a petition to end the education credits for a questionable 'neuro-muscular' dentist training program sanctioned in many other provinces that may have harmed thousands? Read the book above, then decide if Alberta's dental authority has done enough to protect you and your loved ones.
© 2014 | Alberta Dental Association Problems - for discussion purposes only
FOR QUESTIONS FROM THE MEDIA CONTACT:
Michael Y Zuk DDS (RETIRED Dentist- Full time Whistleblower)
Michael Zuk DDS